Third Party Reviews Reviews For Sport Clips Haircuts of Edgewater Marketplace

5 rating

The first great haircut I have had during quarantine. Lena listened and I got exactly what I wanted. Lena has 27 years in the haircut business and it shows. She knows how to cut cowlick prone hair.

5 rating

The manager and assistant manager were amazing. Even though they were dealing with a very difficult guy who was extremely proud of his Alabama heritage they had positive attitudes and I got a great haircut. This store and it?s staff deserve your business. Also please tip the service industry well!

1 rating

If you want to be literally chased out while being told to go back to (insert your state here) then by all means this is your place...the woman claiming to be the manager refused to refund a very bad haircut and when we asked for the owners name and number she decided chasing us out yelling at my boyfriend was the way to fix it. After going back in calmly to ask what the issue was and try once again to get the information to contact someone, she refused to even speak to us and calls the cops...no problem, we've done nothing wrong. We wait for the police and leave with the 3 things we calmly requested to begin with, the receipt and the name and # of the owner. Point being the manager is highly unprofessional and my rant is just to make that clear. She doesn't listen to what you ask for in a haircut and then flies off the handle if you voice that. I will be taking this as far up the chain as need be, I am a manager myself and she doesn't deserve to work in customer service. To the owner: The review is for customer warning, there was no unruliness and our lawyer will request the video as proof as such...the Alabama proudness was as simple as answering a question about where he was from while said manager was cutting his hair...it def still does not warrant the behavior we witnessed from her nor the customer who commented below since he walked in AFTER the incident and only had an opinion to help set the scene the Manager had portrayed by that time of her being a victim. Also she sucks at cutting hair in case you need another reason. Again our lawyer will be requesting the footage to warrant her chasing him out screaming at him even after he paid for a haircut he shouldn't have had to. The money is not the issue but the disrespect and embarrassment both inside and outside the business will be considered when I speak to the Corporate headquarters of a business name you supposedly represent positively. If your ok with this behavior out of management then the people behind the name should at least be aware. Have a great day! I'm SURE we'll be in touch! To the patron with a large nose: mind your business especially when you didn't witness ANYTHING and literally walked in with an opinion after the fact.

Rated 4.2 out of 5.0 based on 12 Client reviews

5
Maggie M. | February 23, 2021 Google

" The first great haircut I have had during quarantine. Lena listened and I got exactly what I wanted"

5
Shelton H. | January 6, 2021 Google

" The manager and assistant manager were amazing. Even though they were dealing with a very difficult"

1
Deena | January 6, 2021 Google

" If you want to be literally chased out while being told to go back to (insert your state here) then"

1
Jean W. | November 18, 2020 Google

" Such a DISAPPOINTING experience.... 2nd time there but will NEVER return. I had a "hair emergency" "

5
Alfred M. | October 27, 2020 Google

" As usual it was great. Will tell all my friends and family."

5
Cristina G. | September 17, 2020 Google

" The ladies here are great. My grandson has autism and they were so patient with him, definately wil"

5
Justin F. | September 17, 2020 Google

" They were fantastic out of this world new experience y'all want to go to this location it's my new "

5
Robert W. | September 17, 2020 Google

" Liking or disliking interior decorations is a very personal thing .... and I really like the creati"

5
Jake H. | September 17, 2020 Google

" No wait. Friendly, expert service. You've got a new regular."

5
Mike V. | September 8, 2020 Google

" First time going. I loved the experience the stylist Joan was amazing, she made me look like a new "